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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andris Thomas

May 16, 2024

5  out of  5 rating by Andris Thomas
"I have been a client of Wayne Faircloth of State Farm Auto Insurance for over 40 years. I highly recommend his services to anyone looking for Auto ( or Home Insurance)! He is a true professional! His staff are excellent, courteous, professional, and always ready to answer questions to all my insurance needs! They are truly an excellent staff!!!"
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James Mckerchie

April 30, 2024

5  out of  5 rating by James Mckerchie
"I’m new to the Wayne Faircloth family. So far so good. Let’s keep it going.."
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Jon Dickerson

April 23, 2024

5  out of  5 rating by Jon Dickerson
"Lesley Bruemmer was most helpful in setting up our Drive and save plan. All the staff was great very helpful."
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Kathy McClaugherty

March 21, 2024

5  out of  5 rating by Kathy McClaugherty
"Wayne Faircloth has been our State Farm agent for 35+ years. Wayne & his team have been there for whatever the concern. They are more than "good neighbors", they are also real friends who have treated us like family. Thank you Wayne, Cheryl, & Charlene for being there! Larry & Kathy McClaugherty"
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February 21, 2024

5  out of  5 rating by JOE SULLIVAN
"Thanks for the service that your staff gave me when my other carrier let me down. I am an old new customer and glad to be back."
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Gabby Kidd

February 20, 2024

2  out of  5 rating by Gabby Kidd
"The staff is wonderful and very helpful I totally appreciate them Wayne was not helpful or there for me with my retirement plan always busy Very disappointed in him"
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October 19, 2023

5  out of  5 rating by Jack
"A truly great insurance office. Fast, attentive, and responsive. Thanks especially to Charlene for your professionalism, and for making this the easiest insurance experience I could ever have imagined."
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Sheri Dunn

September 29, 2023

5  out of  5 rating by Sheri Dunn
"I called this business with questions about homeowners insurance. They were very kind and very knowledgeable and answered all of my questions, and more. Very pleasant experience!"
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Alex Safos

September 28, 2023

5  out of  5 rating by Alex Safos
"Excellent, caring, and accommodating service given by Lesley Bruemmer as a result of a parent’s death and changes in policies."
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J Chambers

September 27, 2023

5  out of  5 rating by J Chambers
"Very courteous, understanding, and helpful.9"
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Heather Hunnicutt

September 18, 2023

5  out of  5 rating by Heather Hunnicutt
"I needed insurance quickly when the previous company I was with didn’t offer the coverage I needed. I called up to here and was efficiently and effectively offered the exact policy I wanted, with upgrades, for an even better price than I had before and for a better price than at the previous 2 companies I had called. I received excellent service and excellent coverage at a price that was literally unbeatable. Thank you!!!"
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Chris Molloy

September 18, 2023

5  out of  5 rating by Chris Molloy
"We have used Wayne Faircloth State Farm for years for all our elderly mother's personal policies. They have provided outstanding,friendly service. I highly recommend them. Chris Molloy"
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Malin Scott LaPlace

September 14, 2023

5  out of  5 rating by Malin Scott LaPlace
"Leslie was so helpful and thorough switching all of my policies over AND saved me more money!!"
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Linda Hamil

September 9, 2023

5  out of  5 rating by Linda Hamil
"This office is great for customer service. My son passed away recently and the staff was excellent in helping me with his insurance affairs . I highly recommend Wayne Faircloth State Farm Insurance."
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Julie Loewen

September 9, 2023

5  out of  5 rating by Julie Loewen
"We are so blessed to have an insurance provider that cares about our needs, and shares our love of JESUS and has conservative values!"
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Akbar Udawala

September 8, 2023

5  out of  5 rating by Akbar Udawala
"Extremely happy and have been with same since 1990s."
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Theresa Hintze

March 24, 2023

5  out of  5 rating by Theresa Hintze
"Our leasing office asked us to have our rental agreement updated with additional information and Wayne Faircloth of State Farm responded immediately and accurately. My husband and I were extremely happy with their response. That's why they insure us for all our needs."
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Lisa Godfrey

February 23, 2023

5  out of  5 rating by Lisa Godfrey
"So happy I switched my service to this office! The most important thing to me is good communication, and Charlene Faulkner is always ready to answer my questions, and responds quickly to any of my concerns. As a lifelong customer of State Farm, I definitely have received the best customer care from this office!"
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Mary Stutzman

August 26, 2022

5  out of  5 rating by Mary Stutzman
"Very professional and answered all my questions"
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Susan McGraw

August 26, 2022

5  out of  5 rating by Susan McGraw
"I have had State Farm Insurance for more years than I can count, most of them with Wayne Faircloth as my agent. He and his amazing staff have never let me down and have always been there to help me with whatever I need. I cannot imagine dealing with any other company or agent."
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Jake Lassiter

August 24, 2022

5  out of  5 rating by Jake Lassiter
"Needed help to expedite claim and Charlene stepped up and got the job done."
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Joseph Camarata

August 18, 2021

5  out of  5 rating by Joseph Camarata
"Wayne Faircloth's personnel are the best. Charlene Faulkner has helped me and my family many times over the past years. Wayne has been my agent for over thirty years. He always seems to get the right personnel. From Cheryl to Charlene everything has gone smoothly even through Hurricane Harvey which destroyed Mr. Faircloth's office. I have multiple policies at this office because of the agent and his great staff. Service is my most important thing and I get it at Wayne Faircloth's office."
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William Basham

August 18, 2021

5  out of  5 rating by William Basham
"I have been a happy customer at Wayne Faircloth - State Farm Insurance Agency for over 30 years. I have always been treated with friendship and respect and my questions, coverage and claims have been handled with the utmost care and speed. I am pretty picky with my service companies but Wayne Faircloth and his staff Charlene and Leslie have taken such good care of me and my family that I can give them an A+ recommendation. William Basham"