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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Johnson

May 13, 2026

5  out of  5
rating by Robert Johnson
"Great Service for many years!"
We responded:
"Thank you, Mr. Johnson. We appreciate your review."
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Manuel Perez

May 13, 2026

5  out of  5
rating by Manuel Perez
"Your ladies did a great job! Every time i visit the office they are very helpful and treat me right. I have been with Wayne for a long time. Thank you"
We responded:
"We are always happy to help and appreciate your business and review!"
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Miki G

May 13, 2026

5  out of  5
rating by Miki G
"Charlene is the absolute best!!! We couldn’t ask for better service or a better agent to work with!"
We responded:
"Thank you for the lovely review! Charlene is a wonderful asset to our agency. "
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Dallas Plamann Sr

May 11, 2026

5  out of  5
rating by Dallas Plamann Sr
"Staff is knowledgeable."
We responded:
"Thank you for the great review!"
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Perry Fulcher

May 5, 2026

5  out of  5
rating by Perry Fulcher
"Charlene and Leslie are so knowledgeable and always helpful with any inquiry about any of my insurance policies. The Wayne Faircloth State Farm office has taken care of my family’s insurance needs for over 45 years. I think I will stick with this highly reliable insurance provider."
We responded:
"Thank you, Dr. Fulcher for your great review and for trusting my office with your most valuable assets. "
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Mark Downtain

May 1, 2026

4  out of  5
rating by Mark Downtain
"I had StateFarm since I started driving and they have always treated me good! I love the office staff, Lesley has been a great help."
We responded:
"Thanks for being part of our State Farm Insurance Agency in Dickinson and we are happy to help anytime!"
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Mo Watkins

April 30, 2026

5  out of  5
rating by Mo Watkins
"Leslie Bohn is very nice and courteous when I came into the office to confirm coverages. I bug Charlene Faulkner from time to time when I see changes on my policy I’m not sure about. She’s very prompt with answers. It’s appreciated from both"
We responded:
"Thank you for the great review!"
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Steve E

April 30, 2026

5  out of  5
rating by Steve E
"Mrs Faulkner is always quick to help, very knowledgeable, professional, and friendly. Great customer service, thank you as always for your help!"
We responded:
"Thanks, Steve. Charlene is always happy to help at our State Farm Agency. "
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Paul Bohn

April 30, 2026

5  out of  5
rating by Paul Bohn
"Very friendly ladies. Lesley was an amazing person to work with. Very knowledgeable"
We responded:
"Thank you, Paul for leaving my staff in Dickinson such a great review!"
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T H

April 30, 2026

5  out of  5
rating by T H
"Thank you all for being great staff"
We responded:
"Thank you for the review! We are happy to have you as a client at State Farm, Agent Wayne Faircloth."
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Kim Garrett

April 24, 2026

5  out of  5
rating by Kim Garrett
"I appreciate Charlene and everyone in the office. They always work with us to get the best price possible and are always helpful.""
We responded:
"We greatly appreciate your review!"
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L C

April 18, 2026

5  out of  5
rating by L C
"I appreciate Charlene and everyone in the office. They always work with us to get the best price possible and are always helpful."
We responded:
"Thank you for the review!"
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Candice Daniel

April 14, 2026

5  out of  5
rating by Candice Daniel
"Our family has trusted Wayne Faircloth and his team at StateFarm for generations, and there is a reason we never left. Their customer service is truly top-notch. I appreciate that they are incredibly responsive. Whether it’s an email or a phone call, I always get the answers to my questions promptly. What I love most is the patience they have when explaining coverage. They are professional, knowledgeable, and treat every question with care, making me feel comfortable and secure. They truly go above and beyond, and see you more than just a policy number. If you want an insurance agency that combines old-fashioned care with modern efficiency, this is the team for you."
We responded:
"Hi Candice, thanks so much for that wonderful review. I am so glad that our office is able to assist you. Please let us know if you need anything!"
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Tom Tyler

April 13, 2026

5  out of  5
rating by Tom Tyler
"We made the MISTAKE of going without Home and Flood insurance up until 1979, when Tropical Storm Claudette dropped 42" of rain on Alvin Tx and flooded the entire Dickinson Bayou watershed, including the 3 feet of water it put in our home.We never made that mistake again, and have been insured thru Wayne Faircloth now since 1980! Thank God we had Wayne Faircloth and State Farm for HURRICANE HARVEY, which dropped ~54~ inches on us and put 6 feet of water in our house! We lost EVERYTHING except the junk in the top of the closets. Then we had to throw all our belongings, furniture and appliances in the street and tear out all the walls, doors, cabinets, sinks, toilets, tubs, carpets and floors! And Wayne Faircloth, State Farm and FEMA worked together to make sure we were fully covered and could rebuild the house we've owned outright for 50 years! Don't fool around with Texas weather! Get insured and STAY INSURED with a good company like Wayne Faircloth and State Farm! ``` (Pics: Here's what will happen and why you need coverage! ~Our home from across the street, 2pm day of flood, water was still rising when we left on Cajun Navy rescue boat at 6:30PM. The pic doesn't show the current. The water current was pushing trucks and cars by us ~underwater~ at a speed of about 7 knots, ie, the cruising speed of a 36 foot sailboat. ~Classic irreplaceable furniture and satin drapes destroyed forever, the carpet was actually a beautiful high-priced light beige carpet, the dark floor you see is mud from the flood. ~Belongings, furniture piled 12 feet high in front yard. ~House after demo, a skeleton of itself.)"
We responded:
"These losses are Catastrophic and we were devastated as a community and left with the aftermath. I am glad we were able to assist with any needs you and your family had. Thank you, Mr. Tyler for your reivew."
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Nancy Trapani

April 10, 2026

5  out of  5
rating by Nancy Trapani
"The ladies in the office are always friendly and knowledgeable"
We responded:
"Thank you, Mrs., Trapani. We greatly appreciate your review and are happy to help. "
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Brenda Drake

April 10, 2026

4  out of  5
rating by Brenda Drake
"Thank you Ms. Charlene fir being so helpful in assisting me in paying my insurance, updating policies and mailing out I surance cards to me when I ask. A job well done. You are the best. Ms. Drake"
We responded:
"You are very welcome and thank you for the great review! We are always happy to help. ~Charlene"
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Adalira Jara

April 10, 2026

5  out of  5
rating by Adalira Jara
"Leslye is always ready to help me with my policies. Very friendly and professional"
We responded:
"Thank you, Ada! It is my pleasure to work with you and your lovely family. ~Lesley "
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Veanna Veasey

April 9, 2026

5  out of  5
rating by Veanna Veasey
"If you want someone who respects you and willing to help you with any Insurance questions these are the people Wayne Faircloth employees to see."
We responded:
"Thank you, Ms. Veasey. We think of you as family and value our friendship."
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Douglas Barfoot

April 7, 2026

5  out of  5
rating by Douglas Barfoot
"Very knowledgeable of my policy and had great ideas about how to reduce cost of insurance. She helped me customize my insurance coverage to meet my needs while minimizing my cost."
We responded:
"Thank you for the great review! We are always here to help. "
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BOB Joatmon

April 6, 2026

5  out of  5
rating by BOB Joatmon
"I'm old and have had lots of insurance (and insurance agents) I'm my lifetime. Been with the Wayne Faircloth - State Farm for 5 years and could see that they worked to get me the RIGHT coverage (not the same thing as the cheapest which might be the wrong coverage) but also tried to hold costs down. A couple years ago, Texas changed the laws and EVERYONES insurance companies went up 25% (not 'greed', it's very complicated and actually, sadly was needed), but State Farm only raised mine 21% so they were trying to do the best for their customers. And now they are providing the same coverage but dropping the price again, I'm very happy with the dealings I've had, they always call me back or respond quickly and know the answers instead if having to look it up so they are knowledgeable. Pleasant to deal with. I won't be shopping for other home & vehicle insurance, I'll stay with Faircloth- State Farm"
We responded:
"Thank you so much for your thoughtful review, Bob. We truly appreciate your trust over the past several years. Our goal has always been to help our customers find the right coverage while keeping costs as reasonable as possible, so it means a lot to hear that reflected in your experience. We're always here when you need us!"
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Al Magness

April 2, 2026

5  out of  5
rating by Al Magness
"We have been with Wayne Faircloth and State Farm since 1989. He takes great care of our insurance needs He is a wonderful friend and we love his family. I can call his office for any concerns we have. What a comfort Wayne has been for us in our journey through good times and better times."
We responded:
"Thank you, Mr. Magness for the thoughtful and wonderful. We are lucky to have you as a client and friend."
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Ronald Griffith

April 2, 2026

5  out of  5
rating by Ronald Griffith
"Kind ,friendly reception. Knew what I wanted before I knew what I wanted. Very helpful and very present."
We responded:
"Thank you William for your kind words and 5 Star review. We certainly appreciate your business over the years. We are always happy to help. State Farm Insurance Agent Wayne Faircloth -lb"
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Mary Stutzman

March 13, 2026

5  out of  5
rating by Mary Stutzman
"Very professional and answered all my questions"
We responded:
"Hello Mary, Thank you for your review. We are thankful to have you as a client."
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Carla Bell

March 13, 2026

5  out of  5
rating by Carla Bell
"Just wanted to say "thanks" again Charlene for all you've done to help us renew our homeowner's policy. You were awesome!!"
We responded:
"I am so glad I was able to help! Thank you for the review. ~Charlene"
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Samantha Nguyen

March 9, 2026

5  out of  5
rating by Samantha Nguyen
"Charlene was incredibly helpful, knowledgeable, and made everything quick and easy to understand. I truly appreciate the great customer service and highly recommend this State Farm office!"
We responded:
"Thank you, Samantha! We appreciate your kind words and trust in our office. Charlene is always happy to help!"