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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leslie Keng

Leslie Keng

March 27, 2025

5  out of  5
rating by Leslie Keng
"Wayne has been my agent for over 40 years. He has advised me and my family on insurance and financial matters with the utmost care and consideration. I recommend him and his entire staff to serve the needs of your family without any reservation. You and State Farm are lucky to have his office as a resource."
We responded:
"We greatly appreciate your review and value your friendship. Thank you for being a wonderful client. "
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Todd Bruemmer

March 3, 2025

5  out of  5
rating by Todd Bruemmer
"Wayne's office has an excellent Associates that are friendly and willing to help you with your insurance issues. I have called few times to talk through my policy with them. They will take their time to let you know what's going on with your policy at a moment's notice. They're very helpful on suggesting what you can do to save more money on your policy. Wayne's office has helped me tremendously and I'm going to be a lifetime with them. If you have any questions about switching to State Farm call them they will help you. Wayne's office number is: 281-337-7080"
We responded:
"Thank you, Todd, for your excellent review. We value your business and look to working with you for all of your future needs. State Farm Insurance Agent Wayne Faircloth "
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Betty Mayfield

February 28, 2025

5  out of  5
rating by Betty Mayfield
"They are always very kind and welcoming. They always help me with any problem I have."
We responded:
"Ms. Betty, thank you for the nice review. It is always a joy visiting with you. ~Charlene and Lesley"
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Bob Jones

February 25, 2025

5  out of  5
rating by Bob Jones
"Over the past 40 years Wayne and his staff has provided service beyond expectations! I would suggest that anyone looking for insurance contact Wayne’s office for the superior service and products they provide."
We responded:
"Thank you, sir. We value your business and friendship. Please let us know if you need anything. "
Profile photo of LaDonna Grice

LaDonna Grice

February 21, 2025

4  out of  5
rating by LaDonna Grice
"Attempted to contact the local office but it was close to lunch time left message but no return call. Had to call them back to get my questions asked. Just answer the phone."
We responded:
"Hello LaDonna, I apologize that we missed your call. You did not leave a voicemail, so we were not aware that you called during our closed hours. Our office hours are M-TH 9am-4:30pm and Friday 9am-Noon. We close for lunch form 12-1:30 daily. Thank you for choosing State Farm."
Profile photo of Renee Bolen

Renee Bolen

February 11, 2025

5  out of  5
rating by Renee Bolen
"Wayne Faircloth office has superb customer service. I would choose them all over again!!"
We responded:
"Thank you, Renee! Please let us know if you need anything. :)"
Profile photo of Jacki Corkin

Jacki Corkin

February 3, 2025

5  out of  5
rating by Jacki Corkin
"Wonderful customer service! Always prompt and helpful!"
We responded:
"Thank you, Jacki. Safe travels with your new move and please let us know if we can help with your future insurance needs."
Profile photo of Rhonda Driver

Rhonda Driver

January 29, 2025

5  out of  5
rating by Rhonda Driver
"I cannot thank the staff in Wayne Faircloth's State Farm Office enough for helping me navigate through the process of getting my house and auto payments made and filing claims this past year when my husband was in the hospital dying. They held my hand through it all. The staff is so knowledgeable and compassionate. Yes, the rates are high but they are at all the reputable companies, the difference is the personal connection that the staff provides that gives me the comfort of knowing they are there when needed. I highly recommend Wayne Faircloth as your State Farm agent."
We responded:
"Thank you, Rhonda, for such a great review. We are happy to help any time! You are like family to us. "
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Andris Thomas

January 16, 2025

5  out of  5
rating by Andris Thomas
"I have been a client of Wayne Faircloth of State Farm Auto Insurance for over 40 years. I highly recommend his services to anyone looking for Auto ( or Home Insurance)! He is a true professional! His staff are excellent, courteous, professional, and always ready to answer questions to all my insurance needs! They always make you feel so welcome! They are truly an excellent staff!!!"
We responded:
"Thank you, Mr. Andris for the wonderful review! We value you as a client and are happy to call you a friend. "
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Wayne F Faircloth

January 14, 2025

5  out of  5
rating by Wayne F Faircloth
"Charlene is a wealth of knowledge and experience. Lesley is kind and patient and willing to help everyone who has an insurance issue. This office is incredibly helpful and totally professional."
We responded:
"Thank you, Wayne. We appreciate your business and look forward to many years of working with you. "
Profile photo of Tommy Miller

Tommy Miller

December 12, 2024

5  out of  5
rating by Tommy Miller
"Met with Charlene Faulkner this morning and was amazed at her knowledge and expertise in handling my insurance needs! I highly recommend this business! It is nice to have friendly and courteous services in this day and time!!!"
We responded:
"Thank you, Mr. Miller! Please let us know if you need anything in the future. "
Profile photo of Pierre Mason

Pierre Mason

December 12, 2024

5  out of  5
rating by Pierre Mason
"She was so patient with me, not knowing anything about why I was there she took control of the situation and figured out what needed to be done I'm thankful to the utmost"
We responded:
"Thank you for the nice review! I am glad I could help and please let me know if you need anything in the future. ~Charlene"
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Bob Alvarez

December 6, 2024

5  out of  5
rating by Bob Alvarez
"Charlene at State Farm located in Dickinson was and is absolutely wonderful. My only regret is that I wish I met her a long time ago!"
We responded:
"Thank you, Bob for the lovely review! ~Charlene"
Profile photo of Randal Brandon

Randal Brandon

December 6, 2024

5  out of  5
rating by Randal Brandon
"I have been with this State Farm office for many years. Friendly and very helpful. I definitely recommend them for your insurance needs."
We responded:
"Thank you, Randal. :)"
Profile photo of Fred Anthamatten

Fred Anthamatten

November 14, 2024

5  out of  5
rating by Fred Anthamatten
"Charlene Faulkner with Wayne Faircloth State Farm Insurance is always extremely professional, courteous and helpful when assisting with my homeowner and auto insurance needs. I highly recommend this agent as they have always been helpful in facilitating any insurance claims that I have had."
We responded:
"Thank you, Mr. Anthamatten for those kind words. We hold you and your family in high regard and value you as a friend and client."
Profile photo of Zach Rose

Zach Rose

November 7, 2024

5  out of  5
rating by Zach Rose
"This company is extremely helpful very professional and understanding! Great experience would recommend to anyone."
We responded:
"Zach, thank you for the great review and for being a loyal customer. Please let our office know if you need anything. "
Profile photo of James Mckerchie

James Mckerchie

April 30, 2024

5  out of  5
rating by James Mckerchie
"I’m new to the Wayne Faircloth family. So far so good. Let’s keep it going.."
We responded:
"Thank you for the review Mr. McKerchie. We look forward to working with your family. ~Charlene"
Profile photo of Jon Dickerson

Jon Dickerson

April 23, 2024

5  out of  5
rating by Jon Dickerson
"Lesley Bruemmer was most helpful in setting up our Drive and save plan. All the staff was great very helpful."
We responded:
"It was a pleasure to work with you! Thank you for the lovely review. ~Lesley"
Profile photo of Kathy McClaugherty

Kathy McClaugherty

March 21, 2024

5  out of  5
rating by Kathy McClaugherty
"Wayne Faircloth has been our State Farm agent for 35+ years. Wayne & his team have been there for whatever the concern. They are more than "good neighbors", they are also real friends who have treated us like family. Thank you Wayne, Cheryl, & Charlene for being there! Larry & Kathy McClaugherty"
We responded:
"Hi Kathy, thank you for leaving such a great review! We value you as clients and dear friends! "
Profile photo of JOE SULLIVAN

JOE SULLIVAN

February 21, 2024

5  out of  5
rating by JOE SULLIVAN
"Thanks for the service that your staff gave me when my other carrier let me down. I am an old new customer and glad to be back."
We responded:
"Thank you, Mr. Sullivan. We are happy to have you back!"
Profile photo of Gabby Kidd

Gabby Kidd

February 20, 2024

2  out of  5
rating by Gabby Kidd
"The staff is wonderful and very helpful I totally appreciate them Wayne was not helpful or there for me with my retirement plan always busy Very disappointed in him"
We responded:
"Hi Gabby, thank you for the review. We are sorry to hear that you have had trouble contacting Mr. Faircloth. Your retirement plan is no longer serviced by the agent's office. Please let us know if you need the direct line to that department again. "
Profile photo of Jack

Jack

October 19, 2023

5  out of  5
rating by Jack
"A truly great insurance office. Fast, attentive, and responsive. Thanks especially to Charlene for your professionalism, and for making this the easiest insurance experience I could ever have imagined."
We responded:
"Thank you, Mr. Wallner for your lovely review. We look forward to working with you. Welcome to our office!"
Profile photo of Sheri Dunn

Sheri Dunn

September 29, 2023

5  out of  5
rating by Sheri Dunn
"I called this business with questions about homeowners insurance. They were very kind and very knowledgeable and answered all of my questions, and more. Very pleasant experience!"
We responded:
"Thank you, Sheri for the kind review. Please let us know if you need anything in the future."
Profile photo of Alex Safos

Alex Safos

September 28, 2023

5  out of  5
rating by Alex Safos
"Excellent, caring, and accommodating service given by Lesley Bruemmer as a result of a parent’s death and changes in policies."
We responded:
"Thank you for the review, Alex and our sincere condolences for your loss. Please let us know if we can help in any way."
Profile photo of J Chambers

J Chambers

September 27, 2023

5  out of  5
rating by J Chambers
"Very courteous, understanding, and helpful.9"
We responded:
"Thank you for the 5 Star review!"